LivingDiscovery.com encourage users to make contributions to different kinds of content, including reviews, photos, videos, events and more. we’ve highlighted some guidelines for your understanding of specific types of content that you may wish to contribute to the site.
Inappropriate content: Praising phrase and imagery will do good, however, there’s shouldn’t include any threats, provocation, and other presentation of bigotry.
Conflicts of interest: Your contributions should be reasonable and unbiased. Entrepreneurs should not request customers to compose reviews.
Relevance: Please make certain your contributions are relevant and appropriate addresses the core of the consumer experience, reviews aren’t the place to expatiates business’s employment practices, political rationalities or whatever other exceptional conditions that don’t matter.
Privacy: Do not disclose another person private information or photo without their consent, and please don’t post other individuals full names unless who are identified by or generally share their own full names.
Intellectual property: Don’t pull content from other users. it’s easy to compose your own reviews and photos.
Requesting payment: nobody should utilize removing or posting a review as an approach to demand payment from a business.
Paying advertisers can never change or re-order their reviews.
No entrepreneur can pay to manipulate their reviews or rating and LivingDiscovery.com doesn’t fake things in favor of advertisers or against entrepreneur that don’t.
LivingDiscovery.com utilizes automated software to recommend the most helpful and reliable reviews for the LivingDiscovery.com community. The software emphasizing various measures of quality, reliability, and activity on LivingDiscovery.com. The process doesn’t matter whether a business advertises on LivingDiscovery.com or not.
The best reviews are passionate and personal. They offer a rich narrative, a wealth of element, and beneficial tips for other consumers. Here are some additional thoughts for honorable reviewers.
Personal experience: Community wishes to hear about your personal consumer experience, not what you heard from your friends or other. Try to tell your own story without resorting to broad generalizations and conclusory statements.
Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. We don’t take sides when it comes to factual disputes, so we expect you are ready to stand behind your review.
Review updates: Review updates should reflect a new experience or interaction with the business. If you’d like to add new evaluation to an old experience, just edit your review instead of creating a new one.
We understand that being able to ask and answer questions from the community about a business is extremely valuable, there is certain guideline when interacting with other users via questions and answers.
Be considerate: A lot of people will benefit from your questions and answers, so stick to questions that are also relevant to others, don’t make presumptions and keep the tone civil and non-argumentative, maybe a little humor is fine.
Be specific: Always keep your questions limited to the business concern. Be more context and details to your questions/answers you’ll get more focused information and meaningful conversation you’re looking for.
Be clear: If your question isn’t easy to understand, it is less likely to receive any answers. Ensure your questions have as much detail as possible to get the best possible answers.
Avoid: Answering a question with another question; this detracts from the original question and isn’t very helpful.
Business photos and videos should be broadly relevant to the business and reflect the typical consumer experience (e.g., what the business looks like, what the business offers, etc.)
Don’t be shy — use your account profile to let people know who you are and what makes you tick. Users want to read reviews from people they know and trust (not those with profiles that are empty or laced with inappropriate content).
LivingDiscovery.com has a handy WhatsApp feature to keep you connected among the community. But, please don’t use this feature to harass other users or send other inappropriate content. Business owners should message reviewers using their free Business Owners Account.
Business owners should be getting in on the act for some words of wisdom:
From the Business: You can use the “Form Field” tab to tell people a little something special about your business. Please keep it relevant and don’t use this feature to attack your competitors, reviewers, or LivingDiscovery.com.
Public Comments: Direct messaging is often the best way to resolve a dispute with an unhappy customer, but business owners can also address issues publicly by posting a public comment. Don’t use public comments to launch personal attacks, advertise, or offer an incentive to change a review.
Video and Photos: Videos are a great way for advertisers to promote themselves on LivingDiscovery.com. Be as creative as you can, but avoiding showing violence, drug use, nudity, or suggestive acts. Also, please don’t use your video to disparage other businesses, users, or LivingDiscovery.com.